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WELCOME TO UNITED ORIENT BANK United Orient Bank is the first indigenous community bank in New York Chinatown. The mission of this bank is to provide its shareholders with a safe and profitable return on their investment, over the long term. This will be accomplished by identifying and serving all legitimate financial needs of the community in order to generate an above average return on assets within an environment of exceptional customer service. The bank is a responsible citizen and a business leader of the community. The bank will anticipate the financial needs of its customers and create new opportunities "to put the area's resources to work locally". The bank will support the businesses which operate in and invest in its service area and share with the community the good judgement and business perspectives of its officers and employees. Latest Notice related to COVID-19 Effective 6/15/2020 (Monday) until further notice: (1) Our Mott Street branch (also known as 185 Canal Street branch) will re-open for business. (2) The banking hours of both our Main Office (10 Chatham Square) & the Mott Street branch will be adjusted to 9:00 a.m.- 3:30 p.m. on Monday through Friday. We will continue to monitor the COVID-19 situation as it evolves and notify you of any additional measures which the Bank may adopt in response. Meanwhile, our staff remain readily available to assist you with your banking needs, via telephone (at 212-349-1100) as well as email. We realize this is an unprecedented time for all of us, and would like to assure you that, as an established community bank in New York City serving our customers for over four decades, we are fully committed to working with you to get through this crisis. To help ease some of the financial hardship brought on by the pandemic, we are not charging ATM fees for the use of ATMs owned by our bank and have waived overdraft fees, early CD withdrawal penalties for emergency withdrawals as well as late charges on past due loan payments. For financially impacted borrowers, we are (subject to request in writing, review & approval) prepared to accommodate them further by granting loan payment deferrals for up to 90 days. Should you wish to obtain more information about how to apply for COVID-19 related relief, please e-mail us at Covid-19@uobusa.com or mail your inquiry to us at the address below:
10 Chatham Square New York, N.Y. 10038 Attn: Covid-19 Relief Unit Please take care to remain safe and healthy as we work through this challenging time together.
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